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Video Tutorials

"No Shipping Method Available"

"Not Displaying All UPS Services"

"Getting Inaccurate Shipping Rates"

"Automatic UPS Label Printing"


Submit Your Query

Click the button to visit the PluginHive Support page and submit your query. The support team will get back to you within 1 business day.


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Submit a Diagnostic Report

1. Please enusre that the Debug Mode is enabled

2. After enabling Debug Mode, please try recreating your issue(s)

3. Submit Diagnostic Report only when asked by the PluginHive Support Team

4. Clicking on Send button will send Debug Log Details and Plugin Settings to PluginHive Support Team automatically

5. The details sent to PluginHive will include UPS Account Details for debugging purposes only

Yes, I have read the above points and agreed to send the details mentioned above for debugging purposes.
Please read the instructions & agree to proceed by selecting the checkbox
Reference Ticket Number Please enter a valid reference ticket number.

Please enter the correct reference ticket number. The information sent with an Incorrect or Invalid ticket number will be discarded.